Terms of Service

All purchases are made through Apple’s App Store via StoreKit 2 and are subject to Apple’s payment terms. Current pricing:

• First song (one-time discount): £4.99
• Standard Song: £9.99
• Additional regeneration: £1.99 each
• SongPass subscription: £4.99 / week (2 songs included)

Prices are in GBP and may vary by region as determined by Apple’s App Store pricing tiers. We reserve the right to change prices at any time; changes take effect on your next purchase or renewal.

Songs are digital goods delivered instantly upon generation. Because the AI generation process consumes resources at the time of your request, completed song generation is generally non-refundable.

If you experience a technical failure that prevents delivery of a generated song, please contact us at support@lovetune.app within 14 days and we will investigate and, where appropriate, provide a replacement generation or account credit.

Refund requests are handled by Apple through the App Store. To request a refund, visit reportaproblem.apple.com. We do not process refunds directly — Apple manages all payment disputes.

SongPass is an auto-renewing subscription. Your subscription renews automatically at the end of each billing period unless cancelled at least 24 hours before renewal. You can manage or cancel your subscription in iOS Settings › Apple ID › Subscriptions.

You retain ownership of the personal story and names you provide. By submitting this content you grant us a limited, non-exclusive licence to process it solely for the purpose of generating your song.

Upon purchase, you receive a limited, non-exclusive, non-transferable, worldwide licence to use your generated song strictly for personal, non-commercial purposes. This licence is granted solely for the enjoyment of the song as a personal keepsake or gift and does not transfer any ownership of the underlying composition, recording, or intellectual property rights.

Personal use includes, for example:

• Listening to the song yourself in private or family settings.
• Sharing the song privately with the intended recipient (e.g., via the generated share link, QR code, or direct message) as a personal gift.
• Posting the song on your personal, non-monetised social media accounts with clear attribution to LoveTune.
• Playing the song at a private, non-ticketed personal event (such as a birthday, anniversary, or wedding) attended by friends and family only.

Any use beyond personal use requires a separate written agreement.

Anything other than personal use is not covered by this licence and must be discussed with us and agreed in writing before the song is used. This includes, without limitation:

• Any commercial or revenue-generating use (including advertising, sponsored content, paid-for campaigns, or any context where the song directly or indirectly promotes a product, service, brand, or business).
• Broadcasting, public performance, or synchronisation with video, film, television, streaming content, podcasts, or video games.
• Distribution via music streaming platforms (such as Spotify, Apple Music, YouTube Music, Amazon Music, TIDAL, Deezer, SoundCloud), or inclusion in any playlist, album, or release intended for public distribution.
• Monetised social media content (including content on channels or accounts enrolled in a monetisation, partner, or creator programme, or content that generates revenue through sponsorships or affiliate links).
• Use at ticketed events, trade shows, retail premises, hospitality venues, or other public or commercial venues.
• Resale, sub-licensing, re-licensing, or inclusion of the song in any product, service, NFT, dataset, or derivative work offered to third parties.
• Use to train, fine-tune, benchmark, or evaluate any machine-learning model or AI system.

To discuss any use that falls outside the personal-use licence above, please contact us at licensing@lovetune.app (or support@lovetune.app) with details of the proposed use. Any licence for non-personal use will be granted only by a separate written agreement signed by an authorised representative of LoveTune, and may be subject to additional fees, royalties, or conditions. Silence, non-response, or continued use of the Service does not constitute consent.

Any use of a generated song outside the scope of this Non-Commercial Licence without our prior written agreement is a material breach of these Terms and will automatically terminate your licence to that song. You agree to indemnify LoveTune against any loss, damage, or third-party claim arising from such unauthorised use.

We may use anonymised, aggregated data about how songs are generated and what inputs produce good outputs to improve our AI models and the Service. We will not use the full text of your personal story or the names you provide to train third-party models without your explicit consent.

The LoveTune name, logo, and all associated trademarks are our property. Nothing in these Terms grants you a right to use our trademarks without prior written permission.

You are solely responsible for the accuracy of every input you provide — including names, spellings, dates, relationships, pronouns, places, memories, and any other personal detail you share in the wizard. Our AI pipeline uses your inputs as the source of truth for lyric generation and does not verify, correct, or research them.

We are not liable for any inaccuracy, embarrassment, offence, or disappointment caused by errors in the information you submit, including (without limitation):

• Misspelled or mis-capitalised names, nicknames, pet names, or place names (e.g., “Sarrah” instead of “Sarah”).
• Incorrect dates, anniversaries, or timelines.
• Wrong pronouns, titles, or relationship descriptors.
• Typos, autocorrect substitutions, or accidental extra characters in any text field.
• Ambiguous, incomplete, contradictory, or fabricated story content and any AI interpretation derived from it (including plausible-sounding details the AI may infer to fill gaps in your story).
• Translation or transliteration issues where names or phrases are submitted in a non-English script.

You are expected to review every input before submitting, and to use the free 30-second preview and the complimentary regeneration to catch any issues before purchasing the full song. Because song generation consumes AI provider credits at the moment you submit, we cannot refund a song because an input you supplied was wrong. If there is a technical failure on our side, Section 3 (Purchases and Refund Policy) applies.

AI models occasionally produce unexpected, inaccurate, or low-quality output even when inputs are correct. The preview + regeneration flow is designed to let you evaluate the song before you buy it; once purchased, the song is delivered “as is”.

You may delete your account at any time from within the app. Deletion triggers a 30-day grace period after which your personal data is permanently purged (see our Privacy Policy). Purchased songs are no longer accessible after account deletion.

We reserve the right to suspend or terminate your account with or without notice if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. Where feasible we will provide advance notice and an opportunity to resolve the issue.

Upon termination, your licence to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination (including Sections 4, 7, 8, and 10) will continue to apply.